When NARA established the National Declassification Center (NDC) in December 2009, we included the unit that processes classified FOIA and MDR requests for accessioned Federal records. To establish the NDC and the new declassification processes, NARA applied Lean- Six-Sigma (LSS) methodology, including defining a problem, measuring output, analyzing alternatives and developing an improved “to be” … Continue reading The NDC and FOIA/MDR Requests